Wednesday, September 16, 2009

Rename Netapp Filer, creates Snapdrive issue

After renaming our Netapp FAS 3020C filer which I use for NAS and ISCSI storage, there was an issue with all hosts that connect to it. All hosts that had snapdrive and snapmanager for SQL suddenly all SQL backups failed and I got RPC errors when trying to open snapdrive from computer manager (this will also apply if using Snapmanager for Exchange). The fix was pretty simple

From DOS
List the current IP and filername that snapdrive is currently using:
"c:\program files\netapp\snapdrive\sdcli.exe" preferredIP list

ADD the new filer name and IP:
"c:\program files\netapp\snapdrive\sdcli.exe" preferredIP set -f TypeNewFilerName -IP TypeIPaddressofFiler

Delete the old Filername:
"c:\program files\netapp\snapdrive\sdcli.exe" preferredIP delete -f oldfilername

Confirm that the correct current IP and filername is now the only thing listed:
"c:\program files\netapp\snapdrive\sdcli.exe" preferredIP list

Stop Snapdrive from DOS
net stop swsvc
Start Snapdrive from DOS
net start swsvc

After the above backups successfully completed and i was able to open snapdrive from computer manager

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